Before Your Appointment

5 Steps to Check In for Your Video Visit

1. Select Device
Use a computer or device with a camera and microphone.

2. Go to Provider’s Room
Enter your provider’s room web address into the browser.

Here is the link :

3.Check In
Type in your name and click Check In.

4. Enable Web cam and Microphone
Allow your browser to use your webcam and microphone.

5. You’re In!
Wait for your provider to start the call

Tips for a Great Call

  • Restart your device before your visit.
  • Connect to the internet with an Ethernet cable or strong WiFi signal.

  • Ensure your browser is updated to the most recent version.

  • If possible,use an ewer device and make sure it is fully charged.

  • Try disconnecting other devices from the WiFi you’re using.

  • Click Pre-call Test in the waiting room to make sure your system is ready for the call.

Need Help ?

If you need more assistance,don’t hesitate to contact us!


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